Return Policy


Reflection time / return

It may happen that you want to return an order. Perhaps because the product does not meet your expectations or there is another reason why you would not want the order anyway. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving a reason.

After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping. Only the costs for return from your home to the web store are for your own account. These costs amount to approximately € 6.95 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the entrepreneur will be returned in its original condition and packaging. To exercise this right you can contact us via or by clicking on the link below. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been received in good order. Handle the product with care and ensure that it is properly packaged on a return.

I have submitted a wrong delivery address!

Incorrectly provided the wrong delivery address? Then contact us as soon as possible. We will then try to change the order for you. Fields marked with an * are required fields.

Return form

Please complete the fields below, you will receive a copy by email of this information. Print this mail and add it to your return shipment.

You can then send the products to:

Vitae Sense BV
Amperestraat 11 E
1446 TP Purmerend

Save your track & trace code carefully, so you can track your return shipment.

    Product is damagedI have changed my mindOther